Contract Engagement Specialists - Remote (32588)

Posted: 09/06/2020

Our downtown client is seeking to add a dynamic team to assist with a special project. We are hiring Engagement Specialists to make outbound calls to educate clients about program service offerings and secure enrollments. Those interested must have excellent customer service skills, be goal-oriented, and have the ability to learn quickly. Please apply today!

Responsibilities:

  • Make outbound calls throughout the day to clients
  • Educate clients about program services and enroll
  • Document calls into a company platform
  • Review weekly metrics reports ensuring performance

Requirements:

  • Strong customer service skills with the ability to provide high-quality service to clients
  • Prior outbound phone experience preferred
  • Goal-oriented and ability to accomplish metrics
  • Persuasive communication skills
  • Strong computer skills and ability to learn and adapt quickly