Exclusive Online Certification to learn how to deal with Attitudes in the Workplace
As you probably know, attitude is a little thing that makes a BIG difference…especially in the workplace! Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. In fact, studies show that 68% of people (employees and customers) quit or leave a company because of one employee’s bad attitude.
For almost 30 years, Michele Matt, has inspired thousands of people and organizations to gain control of their life by taking control of their attitude, earning her the title of “Attitude Adjuster”. Now, she wants to spread the inspiration and is looking for positive professionals to become certified in her series called Attitudes in the Workplace on July 29 and August 5, 2019 1:00 – 4:00 pm CDT. This 2-part online certification course will teach you how to successfully conduct training based upon her best-selling book Attitude: The Choice is Yours and NEW video training program, ATTITUDE!™ Resolving Difficult Attitudes in the Workplace.
Virtual Train the Trainer
After participating in this online certification, you will be able to facilitate two exclusive programs as stand-alone training or incorporate the modules into existing training for leaders, teams and front-line employees.
“Staying Positive in a Negative World”
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Analyze how good, bad, and ugly attitudes are communicated
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Adjust attitudes using five “attitude adjustment” techniques
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Maintain a positive attitude in a “negative” environment
“Don’t Let the Bad Apples Drive You Bananas”
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Understand how negativity impacts relationships and performance
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Utilize a 5-step process for dealing with difficult people
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Manage conflict with confidence, resulting in a positive outcome
Included Materials (total value - $1,295) Special price until June 30 - $895
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NEW ATTITUDE!™ Resolving Difficult Attitudes in the Workplace complete training kit (Healthcare version now available) Retail $895
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Activities to Enhance the Good, Bad, and Ugly Attitudes E-Binder
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Attitude: The Choice is Yours book
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Facilitation Resources (PowerPoint, instruction and video clips)
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Reproducible Participant Resources (Handouts and a self-study guide)
Video
Exclusive Online Certification to lea...
Date and Time
Monday Jul 29, 2019
1:00 PM - 4:00 PM CDT
Location
At the comfort of your own computer!
Fees/Admission
Special until June 30 - $895
Retail Value $1,295
Contact Information
Dana Annear, Solutions Specialist
Inspiring Solutions
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