Assistant Manager Dog Boarding/Daycare

We are seeking a dedicated and compassionate assistant manager to join our team. The ideal candidate will have a passion for animal care and a strong desire to provide excellent service to both pets and their owners. As an assistant manager, you will play a vital role in ensuring the health, safety, and well-being of the animals in our care while maintaining a clean and organized environment.

Raccoon River Kennels, a family-owned company is passionate about caring for dogs in an exciting boarding and doggie daycare enriched facility. The assistant manager should apply leadership experience, prior animal care experience, and a warm, positive personality to our team.

Work model:

On-Site
part time/Full time
4-hour shifts (7:00 AM – 11:00 AM and 2:00 PM to 6:00 PM) for an 8-hour shift total
weekdays, weekends, and holidays
General Job Responsibilities:

Under guidance of Manager, oversee daily operations of the facility, including staff scheduling, staff training/onboarding, and all direct animal care
Assist leading a team of kennel attendants and administrative staff
Supervise playgroups for boarding and daycare clients
Works reception alongside General Manager and part time Receptionists
Feed/administer medications/perform baths/nail trims etc.
Develop and maintain positive relationships with clients, addressing their needs, feedback, and concerns.
Handle customer inquiries and resolve any issues that arise in a professional and timely manner
Assist the manager in monitoring and managing inventory, ensuring all necessary supplies and equipment are stocked
Balance daily transactions
Implement marketing and promotional efforts to grow the RRK’s clientele
Develop and enforce policies and procedures to ensure the smooth operation of daycare and boarding departments
Foster a positive, team-oriented, and respectful work environment
What you will need to be successful:

College degree preferred
At least 1 year of leadership experience is required, preferred within the industry
Minimum of 2 years of experience in animal care
Strong leadership skills with the ability to manage, motivate, and develop staff
Passion for dogs and a deep understanding of animal behavior and care
Excellent communication and customer service skills
Ability to multitask, solve problems, and stay organized in a fast-paced environment
Experience working with QuickBooks, Excel, and Google Suite
Positive and outgoing attitude
Benefits overview: Full Time

PTO
401k with company matching
Employee Discount/ Bring your dog to work!
Health Insurance through the Private Market
Bonus opportunities based on performance metrics
Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule
Health insurance
On-the-job training
Paid time off
Application Question(s):

Have you ever been convicted of a prior felony? If yes, please provide a description of convicted charges
Experience:

Boarding/Daycare: 1 year (Required)
Shift availability:

Day Shift (Required)
Ability to Commute:

West Des Moines, IA 50266 (Required)
Work Location: In person