Sales Engineer
Posted: 10/27/2024
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs system and network modeling, data analysis and planning to design a solution that will meet the client’s business needs within financial budget guidelines.
- Research software and hardware products or services and find the best solutions to meet the client’s business requirements.
- Works with the client to contribute to the improvement of business processes, testing systems to ensure functionality is satisfactory while recommending new systems or product upgrades.
- Presents and translates the design to customers to ensure the design will meet the client requirements.
- Generation of “Statement of Work” documents that follows Company guidelines.
- Assist with the development of internal business processes to improve sales and product delivery.
- Maintain knowledge of the company products and services to effectively add value to new and existing customers.
- Demonstrate commitment to providing outstanding internal and external customer service.
- Stay current on information technology trends specific to Aureon target customer base and products to better meet the needs of our clients.
- Demonstrate ability to work independently as well as work effectively in a team environment.
- Assume additional duties as defined by supervisor and executive management.
- Assisting Sales in answering questions about the Company’s products and solutions.
- Able to create an IT roadmap for small to mid-size clients.
EDUCATION, TRAINING, AND EXPERIENCE:
Required
- Bachelor’s degree in computer science or information management systems and 4-6+ years related experience in Managed IT, Telecommunications, Solution Engineering or equivalent combination of education and experience.
- Experience with designing or managing hosting/infrastructure (Cloud) resources, physical server/storage environments, virtualized IT and LAN/WAN network design for mid-size businesses.
- Extensive experience with Windows server and desktop operating systems.
TOOLS, EQUIPMENT, AND SOFTWARE:
- Effective problem solving and troubleshooting skills.
- Excellent interpersonal, verbal, and written communication skills.
- Strong PC skills in Microsoft Outlook, Word, Excel, and PowerPoint.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Travel Required
Yes. Travel within Iowa and surrounding States