Sales Engineer

Posted: 10/27/2024

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs system and network modeling, data analysis and planning to design a solution that will meet the client’s business needs within financial budget guidelines.
  • Research software and hardware products or services and find the best solutions to meet the client’s business requirements.
  • Works with the client to contribute to the improvement of business processes, testing systems to ensure functionality is satisfactory while recommending new systems or product upgrades.
  • Presents and translates the design to customers to ensure the design will meet the client requirements.
  • Generation of “Statement of Work” documents that follows Company guidelines.
  • Assist with the development of internal business processes to improve sales and product delivery.
  • Maintain knowledge of the company products and services to effectively add value to new and existing customers.
  • Demonstrate commitment to providing outstanding internal and external customer service.
  • Stay current on information technology trends specific to Aureon target customer base and products to better meet the needs of our clients.
  • Demonstrate ability to work independently as well as work effectively in a team environment.
  • Assume additional duties as defined by supervisor and executive management.
  • Assisting Sales in answering questions about the Company’s products and solutions.
  • Able to create an IT roadmap for small to mid-size clients.

EDUCATION, TRAINING, AND EXPERIENCE:

Required

  • Bachelor’s degree in computer science or information management systems and 4-6+ years related experience in Managed IT, Telecommunications, Solution Engineering or equivalent combination of education and experience. 
  • Experience with designing or managing hosting/infrastructure (Cloud) resources, physical server/storage environments, virtualized IT and LAN/WAN network design for mid-size businesses.
  • Extensive experience with Windows server and desktop operating systems.

TOOLS, EQUIPMENT, AND SOFTWARE:

  • Effective problem solving and troubleshooting skills.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong PC skills in Microsoft Outlook, Word, Excel, and PowerPoint.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

 

Travel Required

YesTravel within Iowa and surrounding States

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