Public Safety Telecommunicator I
Public Safety Telecommunicator
Salary/Pay Rate $29.51 – $33.94/hour
Westcom Emergency Communications is currently seeking full-time qualified individuals to provide emergency dispatch services for the 175,000 residents of the City of West Des Moines, Urbandale, Clive, Norwalk, Waukee, and Windsor Heights. Under the general direction of the Public Safety Telecommunications Shift Supervisor, dispatches Police, Fire Department, and EMS to situations in the government entities served by Westcom. Maintains and coordinates accurate communication between Police, Fire, EMS Departments, other government entities, and the public.
This position requires a High School Diploma or equivalent, plus one (1) year additional schooling or a minimum one (1) year of experience dealing with the public and/or heavy customer service contact. Previous experience in public safety is preferred. Applicants must be flexible with working various days, shifts and overtime hours, including holidays and weekends.
For complete details, see job description and announcement at www.wdm.iowa.gov .
If interested, a City of West Des Moines application must be submitted online by 11:59 pm on March 2nd, 2026.
City of West Des Moines
Human Resources
515-222-3616
www.wdm.iowa.gov
Post-offer pre-employment background check, audiometric, and drug test required.
The City of West Des Moines is an Equal Opportunity Employer.
