Customer Support Representative / Contact Center Agent (REMOTE IOWA)
Job Responsibilities:Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all
AureonBilingual (Spanish) Customer Service Representative - REMOTE (Sign on Bonus Eligible)
Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and
AureonBilingual (Spanish) Customer Service Representative - REMOTE (Sign on Bonus Eligible)
Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and
AureonCustomer Care Representative
Job Description: Job Title: Customer Care Representative Department: Customer Care FLSA: Non-Exempt General Function Responds to customers, stores and vendors, assisting with all inquiries and vendor solicitations, routing them to the proper parties. Resolve customer queries via phone, email, mail, or social media. Core CompetenciesPartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalism Reporting Relations: Accountable and Reports to: Senior Vice President,
Hy-Vee, Inc.Customer Care Representative
Job Title: Customer Care Representative Department: Customer Care FLSA: Non-Exempt General Function Responds to customers, stores and vendors, assisting with all inquiries and vendor solicitations, routing them to the proper parties. Resolve customer queries via phone, email, mail, or social media. Core CompetenciesPartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalism Reporting Relations: Accountable and Reports to: Senior Vice President, Communications; Director,
Hy-Vee, Inc.