Account Development Representative (Remote Eligible)

NOTE: This job was posted to the West Des Moines Chamber Job Board by one of our member businesses and is not a job available at the West Des Moines Chamber.

About the job
Job Details

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Client Communication & Relationship Building

Build rapport and establish strong relationships with clients, providing exceptional client service throughout the sales process.
Actively listen to client needs and concerns, asking probing questions to uncover opportunities.
Engage with existing clients via phone, email and video communication.

Product Knowledge & Presentation

Develop a deep understanding of our products/services, their features, benefits, and competitive advantages.
Effectively demonstrate and explain product/service offerings to potential clients via virtual meetings and presentations.
Address client questions, overcome objections, and provide accurate information regarding pricing, availability, terms, and warranties.

Sales Cycle Management

Manage the entire sales cycle from initial contact to closing deals.
Collaborate with other sales team members on complex deals or larger accounts.
Maintain accurate and up-to-date client and sales data in the CRM system.
Provide feedback to management on market trends, client feedback, and sales tactics.

Continuous Improvement

Stay informed about industry trends, product innovations, and competitor activities.
Participate in ongoing training and professional development to enhance sales skills and product knowledge.

Required

EDUCATION, TRAINING, AND EXPERIENCE:

1+ years in inside/outside sales or sales support role
Preferred knowledge of telecommunications industry

Required Skills

Excellent people skills to establish and maintain effective relationships with client, employees, superiors, and business contacts in a professional, timely and courteous manner.
Excellent written and oral communication skills
Strong trouble resolution and critical thinking skills
Excellent planning and organizational skills. Must be able to efficiently utilize all available resources to provide effective solutions and explore all possibilities to facilitate the best decision.

Tools, Equipment, And Software

Demonstrated knowledge of personal computer applications Microsoft Windows and Microsoft Office, including Microsoft Outlook, TEAMs, Salesforce, ConnectWise

Working Conditions And Physical Requirements

Primarily indoor work in an office environment
Frequent utilization of manual dexterity and visualizing of a computer screen
No unusual physical requirements