Commercial Underwriting Associate

Billing Processing

• Enters new billings into database.
• Enters and/or orders new bonds.
• Calculates premiums on bonds.
• Sets up billing for bonds. Compiles all information associated with a bond, validates the bond has been approved either by line of credit or an underwriter and processes billings daily. 
• As requested, may file Texas notary bonds.

Documentation and Underwriting Support

• Processes cancellations of and termination changes on existing bonds; reinstates cancelled items.
• Processes simple adjustments of existing bonds by rider including increased and decreased bond amounts, date, general information and address changes.
• Processes items from the approval list.
• Processes FCRA letters.
• Indexes new tasks in the underwriting queue.
• Prepares legal documents including General Indemnity Agreement.  
• Sets up diaries.
• Processes transfers and cancellations of the books of business for closed or delinquent agents.
• Attends and participates in staff meetings as scheduled. 
• Supports underwriters on underwriting issues, documentation, compliance and billing. 

Agent and Client Service

• Using an imaging workflow system, determines those items that need to be handled by an underwriter and forwards to the appropriate queue for action. 
• Notifies agents of underwriting requests and assures that information is received on a timely basis.
• Creates records on Website for new accounts. Maintains Website information regarding approved requests, bond status and premium adjustments. 

Education and Experience: High School Diploma or equivalent plus 0-4 years of work experience in commercial bond underwriting and/or or a commercial bond department.

Competencies: Excellent written and verbal communication skills; able to work well with diverse groups of peers; communicate positively and respectfully; provide excellent customer service to external and internal stakeholders; strong analysis and critical thinking skills; balance workload assignments within time constraints; business acumen, and retain strict confidentiality.  

Experience with word processing, spreadsheets, and a working knowledge of Microsoft Office products preferred. 

Essential Functions:

This associate must have a general knowledge of commercial bond industry, its customs and practices. They need to be able to keep track of details and use common software. They need to be able to analyze credit and follow processes and procedures consistently. 

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable associate’s with disabilities to perform essential functions.

The associate’s work is performed in an office environment and requires the ability to operate standard office equipment and keyboards; and repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers. The associate frequently is required to sit walk; climb; balance and stoop, kneel, crouch, or crawl. The associate may, infrequently, be asked to lift and/or move up to 25 pounds. The associate is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures.

Working Conditions:

The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the associate is exposed to normal office working conditions that are climate-controlled. The associate would not be exposed to extreme heat cold or other workplace hazards. The noise level in the work environment is usually low.

This job description is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position. The Commercial Underwriting Associate assumes other responsibilities as assigned by the Territory Director – Commercial Underwriting or the VP – Commercial Underwriting.