Claims Examiner Intern

Job Title:  Claims Examiner Intern

Location: West Des Moines

Terms: 12-weeks, full-time flexible 37.5 hours/week, in office

Pay: $23/hour

Start Date: Monday, May 19th (can be flexible)

End Date: Friday, August 8th (can be flexible)

 

Are you ready to explore the intricacies of claims management in a dynamic corporate environment? Join Merchants Bonding Company as our Summer 2025 Claims Examiner Intern!

 

In this role, you’ll gain hands-on experience in evaluating and processing claims while working closely with our expert team. This position is ideal for those interested in combining analytical skills with real-world problem-solving and client interactions. Take this opportunity to build a strong foundation in claims examination.

 

About us:

At Merchants Bonding, we have a positive and collaborative environment where your ideas are valued, and your growth is prioritized. We work hard to deliver first-class experiences in all our relationships. Our commitment to innovation and building trust secured our spot among the top 10 surety companies in the country. Surety bonds are a vital part of industries like insurance, finance, and construction, where reliable business transactions are essential to protect all parties involved.

 

Curious to learn more? Visit our website and social media to explore the perks and opportunities at Merchants.

 

The internship experience:

Our internship program is truly a reflection of our overall culture. We value inclusivity and exploring new ideas, which results in a program that embraces fresh perspectives! The internship experience offers a blend of cross-departmental learning, community service projects, and opportunities for building connections through social and educational events. You’ll engage in impactful business projects, working closely with your peers and industry professionals to gain invaluable real-world experience. Embrace the chance to grow professionally and personally in a vibrant, supportive environment!

 

 

What you'll do:

Assist the Claims Department with evaluating, investigating, and processing claims.
Support the team in gathering documentation, reviewing contracts, and analyzing claim details.
Work on claim files, helping to assess liability and prepare recommendations for claim resolution.
Communicate with claimants, consultants, and attorneys regarding claim status and updates.
Contribute to the preparation of reports and presentations for internal claims meetings.
Engage in cross-departmental learning, gaining exposure to surety, underwriting, and legal perspectives.
 

Competencies you'll use:

Detail Oriented: Ability to accurately review and process claims by paying close attention to details and maintaining a high level of accuracy.
Time Management & Organization: Skill in managing multiple tasks and deadlines efficiently, demonstrating strong organizational abilities to prioritize and complete work effectively.
Relationship Building: Capability to build and maintain professional relationships with colleagues and clients, fostering a collaborative and supportive work environment.
Communication: Proficiency in conveying information clearly and effectively, both in writing and verbally, to ensure accurate understanding and resolution of claims.
Problem-Solving: Aptitude for identifying issues, analyzing situations, and developing practical solutions to resolve claims and improve processes.
Professionalism: Maintain high standards of conduct and contribute positively to the team environment.
 

What sets you apart:

Strong Academic Performance and Relevant Coursework: A proven commitment to excellence through your academic achievements, including coursework relevant to the role such as Introduction to Risk Management, Principles of Insurance, and Business Law.
Previous Work Experience: Work experience, in a corporate environment or not, that showcases your skills and work ethic.
Involvement in Extracurricular Activities: Participation in campus organizations or other activities that display your teamwork, leadership, time management, and passions.
Leadership and Initiative: Roles or projects where you’ve taken on leadership responsibilities, demonstrated creativity, and proactively addressed challenges.
Professional Development: Additional trainings, certifications, or workshops that enhance your qualifications.
Volunteer Experience: Participation in volunteer opportunities that highlight your ability to collaborate with diverse teams and contribute to community-focused goals.
Take the first step in building your career - send your resume to jobs@merchantsbonding.com or visit our internship experience page.

 

Qualifications
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to sit; walk; use hands to finger, type, handle or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch or crawl.  The employee is infrequently required to stand.  The employee may infrequently be asked to lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.  The employee should have complete clear speech.

 

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is exposed to normal office working conditions that are climate controlled.  The employee would not be exposed to extreme heat or cold or other workplace hazards.  The noise level in the work environment is usually low. 

 

This job description is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with this position.  The employee assumes other responsibilities as assigned